Terms of Service

WaterPenguin: Water Reminder

Effective date: 14 October 2026
Last updated: 14 October 2026

1. Agreement

These Terms of Service (“Terms”) are a legal agreement between you and Codexia Technologies, a company registered in Pakistan with its registered office at Office # 17, Fourth Floor, Ashrafi Tower, Commercial Zone 19, Liberty Market, Gulberg III, Lahore, Pakistan (“Codexia”, “we”, “us”, or “our”).

They govern your use of the WaterPenguin: Water Reminder mobile application and any related services (together, “WaterPenguin” or “the app”).

By downloading, installing, or using WaterPenguin, you agree to these Terms. If you do not agree, do not use the app.

Please also read our Privacy Policy, which explains how we handle your data and forms part of this agreement.

2. Health Disclaimer — Please Read This Section

WaterPenguin is a general wellness and habit-tracking tool. It is not a medical device, and it does not provide medical advice.

The hydration targets WaterPenguin calculates are general estimates produced from the information you enter and, if enabled, weather and activity data. They are not a clinical assessment, they are not personalised medical guidance, and they have not been reviewed or approved by any medical regulator.

Your hydration needs may differ substantially from what WaterPenguin suggests. This is particularly true if you:

  • Have kidney disease, heart failure, or liver disease.
  • Have a condition affecting fluid balance or sodium levels, such as SIADH.
  • Are taking diuretics, certain antidepressants, or other medication affecting fluid retention.
  • Are pregnant or breastfeeding.
  • Have been given a fluid restriction or fluid target by a healthcare professional.
  • Are undertaking endurance exercise or exposed to extreme heat.

Drinking too much water can be dangerous. Excessive water intake can cause hyponatremia — dangerously low blood sodium — which can be serious and, in rare cases, fatal. Do not force yourself to meet a target that feels wrong for your body.

Always follow the advice of a qualified healthcare professional over anything WaterPenguin shows you. If a doctor has given you a fluid target, use that target and ignore ours. You can set your own goal manually in the app at any time.

If you feel unwell, do not rely on WaterPenguin. Seek medical attention.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for any other liability that cannot lawfully be excluded.

3. Eligibility

You must be at least 13 years old to use WaterPenguin. If you are in the European Economic Area or the United Kingdom, you must be at least 16 years old.

If you are under the age of majority where you live, you may only use WaterPenguin with the consent and supervision of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.

By using the app, you confirm that you meet these requirements.

4. Your Licence to Use WaterPenguin

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to download and use WaterPenguin on devices you own or control, for your own personal, non-commercial use, in accordance with these Terms and the rules of the app store you downloaded it from.

You may not:

  • Copy, modify, translate, or create derivative works of the app.
  • Reverse engineer, decompile, or disassemble the app, except to the extent this restriction is prohibited by applicable law.
  • Rent, lease, lend, sell, sublicense, or redistribute the app.
  • Remove or obscure any proprietary notices.
  • Use the app to build a competing product or service.
  • Use automated systems to access the app in a way that sends more requests than a human could reasonably produce.
  • Attempt to gain unauthorised access to our systems or interfere with the operation of the app for other users.

5. Accounts and Your Data

WaterPenguin does not require you to create an account. You can use the app with your data stored locally on your device.

If you choose to enable cloud backup, you are responsible for keeping your access credentials secure and for all activity that occurs under your account.

You retain ownership of the hydration data you enter. We claim no ownership over it.

You can delete your data at any time via Settings → Delete Account, which permanently removes your hydration history, streaks, achievements, and personal data. This action cannot be undone.

6. Subscriptions, Trials and Billing

6.1 What’s Free and What’s Paid

WaterPenguin offers core hydration tracking features. Certain features require a paid subscription. The specific features included in each tier are shown in the app before you purchase.

6.2 Free Trial

If we offer you a free trial, the terms will be stated clearly on the purchase screen before you commit to anything. Our standard trial works as follows:

  • Day 1: Immediate full access to paid features.
  • Day 5: We send you a reminder notification that your trial is ending, before any charge is made.
  • Day 7: Your subscription begins and your payment method is charged, unless you cancelled first.

You can cancel at any point during the trial and you will not be charged.

Free trials are generally limited to one per user per platform. Apple and Google determine trial eligibility, not us.

6.3 Pricing and Renewal

Prices are shown in your local currency on the purchase screen. Subscriptions renew automatically at the end of each billing period — monthly or annually, depending on the plan you choose — unless you cancel at least 24 hours before the current period ends.

Your account is charged for renewal within 24 hours prior to the end of the current period.

6.4 Our Pricing Commitments

These are commitments, not marketing copy. We consider ourselves bound by them:

  • No artificial urgency: We will not use countdown timers, fake urgency, or artificial scarcity to pressure you into subscribing.
  • No silent downgrades: We will not silently downgrade features you have paid for. If you bought access to something, you keep it for the period you paid for.
  • Trial reminders: We will tell you before your trial ends, with enough time to cancel.
  • Easy cancellation: We will not make cancellation hard to find. Your subscription status and a cancellation path are visible in the app’s settings.
  • Advance notice of price changes: If we change our prices, existing subscribers will be notified in advance, and the change will only apply from your next renewal, never retroactively.

6.5 How to Cancel

Manage or cancel your subscription through your platform account:

  • iOS: Settings → Your Name → Subscriptions.
  • Android: Google Play → Profile → Payments & subscriptions → Subscriptions.

You can also reach these screens from inside WaterPenguin via Settings → Subscription.

Deleting the app does not cancel your subscription. You must cancel through Apple or Google.

6.6 Refunds

Purchases are processed by Apple or Google, and refunds are handled under their policies, not ours. We cannot issue refunds directly.

If you believe you were charged unfairly, contact us at support@waterpenguin.com. We will do what we can to help you with the platform and, where we have discretion, we will use it in your favour.

Where you have a statutory right of withdrawal for example, the 14-day right under EU consumer law that right applies regardless of anything in this section.

7. Third-Party Services

WaterPenguin integrates with services we do not control:

  • Apple Health / Health Connect: Optional integrations for activity data and writing your hydration data back.
  • Weather services: Optional services for weather-based goal adjustment.
  • Apple App Store / Google Play: Services for app distribution and payment.

Your use of these services is governed by their own terms and privacy policies. We are not responsible for their availability, accuracy, or conduct. If one of them changes or stops working, features of WaterPenguin that depend on it may change or stop working too.

8. Our Intellectual Property

WaterPenguin, including its name, logo, the penguin character, its design, interface, code, text, and graphics, is owned by Codexia Technologies and protected by copyright, trademark, and other laws.

These Terms do not grant you any right to use our trademarks, logos, or branding without our prior written permission.

9. Availability and Changes to the App

We aim to keep WaterPenguin available and working, but we do not guarantee uninterrupted service. The app may be unavailable during maintenance, updates, or because of factors outside our control.

We may add, change, or remove features. If we remove a feature that was a significant part of a paid subscription, we will notify you and, where appropriate, offer a pro-rata refund or an equivalent alternative.

We may discontinue WaterPenguin entirely. If we do, we will give existing subscribers reasonable notice, stop charging them, and provide a way to export their data.

10. Disclaimer of Warranties

To the fullest extent permitted by law, WaterPenguin is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the app will be error-free, that defects will be corrected, that it will meet your requirements, or that calculations, reminders, or syncing will always be accurate or timely.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you. Where you are a consumer, you have statutory rights that these Terms do not affect.

11. Limitation of Liability

To the fullest extent permitted by law, Codexia Technologies and its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of WaterPenguin.

Our total aggregate liability arising out of or relating to these Terms or the app is limited to the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) USD 50.

These limits do not apply to:

  • Death or personal injury caused by our negligence.
  • Fraud or fraudulent misrepresentation.
  • Any liability that cannot be excluded or limited under applicable law.
  • Rights you have as a consumer that cannot lawfully be waived.

12. Indemnity

You agree to indemnify and hold harmless Codexia Technologies from claims, damages, and reasonable legal costs arising from your breach of these Terms or your misuse of the app. This does not apply to the extent the claim arises from our own breach, negligence, or wrongdoing.

13. Termination

You may stop using WaterPenguin at any time by deleting the app and, if applicable, cancelling your subscription and deleting your account.

We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the app. Where it is reasonable and lawful to do so, we will give you notice first and an opportunity to put things right.

If we terminate your access because we discontinue the app or for reasons unrelated to your conduct, we will refund any unused portion of a prepaid subscription where we are able to do so.

Sections 2, 8, 10, 11, 12, 14, and 15 survive termination.

14. Governing Law and Disputes

These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict of law principles. The courts of Lahore, Pakistan have exclusive jurisdiction over any dispute arising from these Terms.

If you are a consumer, this does not deprive you of the protection of mandatory consumer-protection rules of the country where you habitually reside, and you may be entitled to bring proceedings in your local courts.

EU residents may use applicable consumer dispute-resolution mechanisms. The European Commission’s former Online Dispute Resolution platform at ec.europa.eu/consumers/odr has been discontinued; consult the European Commission’s current consumer dispute-resolution information for available options.

Before starting formal proceedings, we ask that you contact us at support@waterpenguin.com so we can try to resolve the matter directly. Most issues can be sorted out this way.

15. Apple App Store — Additional Terms

This section applies if you downloaded WaterPenguin from the Apple App Store.

  1. These Terms are between you and Codexia Technologies only, not with Apple. Apple is not responsible for the app or its content.
  2. Your licence to use WaterPenguin is limited to use on Apple-branded devices you own or control, as permitted by the App Store Terms of Service.
  3. Apple has no obligation to provide maintenance or support for WaterPenguin.
  4. If WaterPenguin fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price where required under its applicable terms or law. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
  5. Codexia Technologies, not Apple, is responsible for addressing claims relating to the app, including product liability claims, claims that the app fails to conform to legal requirements, and claims under consumer protection or similar legislation.
  6. Codexia Technologies, not Apple, is responsible for investigating and resolving any third-party claim that the app infringes intellectual property rights.
  7. You represent that you are not located in a country subject to a US Government embargo or designated as “terrorist supporting”, and that you are not on any US Government restricted-parties list.
  8. Apple and its subsidiaries are third-party beneficiaries of these Terms and will have the right to enforce them against you.
  9. Contact for questions, complaints, and support: support@waterpenguin.com.

16. General

Entire Agreement

These Terms and the Privacy Policy form the entire agreement between you and us regarding WaterPenguin.

Severability

If any provision is found unenforceable, the rest remains in effect.

No Waiver

If we do not enforce a provision, that is not a waiver of our right to do so later.

Assignment

You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

Changes to These Terms

We may update these Terms. If a change materially affects your rights, we will notify you inside the app before it takes effect and, where required, seek your agreement.

Continued use after a change takes effect means you accept the updated Terms, to the extent permitted by applicable law. If you do not accept them, stop using the app and cancel any subscription.

17. Contact

Support

Email: support@waterpenguin.com

Privacy

Email: support@waterpenguin.com

Website

waterpenguin.com

Postal Address

Codexia Technologies
Office # 17, Fourth Floor, Ashrafi Tower
Commercial Zone 19, Liberty Market
Gulberg III, Lahore, Pakistan